Private 1:1s

• Streamer Private 1:1s

  ||| We're thrilled to unveil a long-anticipated feature of Private 1:1s that will take your interactions with your fans to the next level! What are Private 1:1s? Private 1:1s are personalized, one-on-one sessions between you and your fans, designed to boost your earnings and deepen your connection with your audience. How to Enable Private 1:1 Navigate to Your Streaming Dashboard Go to: https://www.eplay.com/dashboard/stream **ClFew readers

• How to manage an active 1:1?

  FAQ: How to Manage an Active 1:1 Session 1. How do I see the amount of tokens I'm earning? During your 1:1 session, you will be able to see a live counter displaying the tokens you are earning in real-time. This counter is usually located at the top or side of your screen for easy visibility. 2. How do I check the maximum duration for the active 1:1? The current maximum duration that your active 1:1 session can go up to will be displayed alongside the tokens counter. This helps yFew readers

• How do I connect my Lovense?

  Desktop Streaming Here are the steps to use your Lovense device with ePlay. Lovense has great video tutorials you can follow as well > WATCH LOVENSE TUTORIALS Here is a quick overview on how this process works: 1) You pair your toy with your device (phone or computer) 2) (extension only) You pair your device with ePlay via the Browser Extension 3) Set your Lovense Levels 4) Turn on Lovense on ePlay! | STEP 1 - PAIRINGPopular

• How do I install the Lovense OBS Toolset?

  Please note, you need to have OBS Studio (22.0.0 or later) software installed on your computer before installing OBS Toolset. Download the Lovense OBS Toolset which corresponds to your operating system. Windows (64-bit) Windows (32-bit) [Mac] (https://www.lovense.com/files/apps/cam/obs/lovense_obs_toolset.dmg?v=1.8.2) NOTE: **Determine ifPopular

• How do I mute, ban, or block users from my stream?

  If you're having a problem with a user in your chat, you have several options available to you to ensure that you're able to curate your chatting experience the way you'd like. MODERATING OPTIONS **Timeouts **(10 minutes, 30 minutes, 1 hour)—once the time is up, they will automatically be reinstated to the chat! Ban Forever: This allows the user to continue to tip. Block Forever: This blocks the user from being able to tip, view your stream, or anything else you do on ePlay!Popular

• How do I setup OBS?

  GETTING STARTED First, download OBS for free at obsproject.com! Get that installed! ADDITIONAL OBS LINKS Check out these links at your earliest convenience—you don't have to now because we have everything you need, but if you're curious about OBS or some of its more technical aspects, this is where you'll find what you need. OBS Studio Quickstart [OBS Studio Overview](https://obsproject.com/wiki/OBS-StPopular

• How to set your streamer settings to help users come across your content when browsing?

  How to set your Streamer Tags to help users come across your content when browsing! With the recently released Streamer Personalization controls that allow for “categories” to be set for live streams, users will also be able to use those tags for a filtered search when exploring ePlay. || Make sure you set your Streamer Tags to help users come across your content when browsing! 1. Click "GO LIVE" ![](https://image.scribehow-prod.com/iTd9FMrkoF1bFbh314dvKO3ZquVDke0piAFcJNWU2z4/zoom:1Some readers

• Compatible streaming apps you can use to broadcast

  ePlay is compatible with most streaming apps but we do recommend to stream from the eplay.com/dashboard as the latency is MUCH better (using WebRTC protocol) than using a standard streaming app (using RTMP protocol) SOFTWARES OBS (Free + Most Popular) StreamLabs XSplit WEB-BASED Restream LightStream | You will need to use our RTMP seFew readers

• How do I stream as a couple, or another performer/streamer?

  Interested in streaming as a couple, or alongside a guest performer? Here's the easy way to get that setup. First off, to stream alongside someone else, you need to have them added to your account. Now, where do you find that? On the left—drop down on Content > My Performers. You have two options: to link up with a current ePlay performer, or toFew readers

• How do I set up my VIP ticket game?

  Want to start setting up your VIP ticket game? Here's the steps to do that. || You will need to be live to reach your VIP game settings! VIP GAME SET UP Click to Go Live. All VIP ticket game setup is done through your streaming dashboard. Click the gear at the bottom of your streaming window to check your settings. Click Games to access your VIP games. Turn on the VIP game. You have four potential settings for the VIP game: a) SET A GOAL: Once your chat hits the gFew readers

• How do I manage my muted, banned, or blocked users?

  If you're looking to manage your muted and banned users on ePlay, you can do it from your chat admin! MANAGING MUTED, BANNED, AND BLOCKED USERS Go to Channel > Chat Admin. Scroll to your muted/banned under "Chat Admin." In your chat, you can timeout, ban, or block a user, you can also type the command /mute username or /ban username or /block username. ![Manage youFew readers

• Can I edit one of my posts after it's already live?

  Ever realize you’ve posted something, only to notice a typo after the fact? Well, we certainly have! Not to mention all the times our pets have jumped on our keyboards to have a little creative license, only for it to not be noticed after something is live. The good news is that we have a feature in place to make it easy for you to edit your posts at any time—even if they’re already live! What can you edit? Add or remove a gif! Change a caption. Add in a new video or photo. YouFew readers

• How do I get started with OBS?

  This FAQ has moved to How do I setup OBS?.Few readers

• How do I start streaming using the Streamster app?

  Want to start streaming using the Streamster app? It's pretty straightforward! We'll cover it down below. 😊 To get started, head over to Streamster.io to download and install the application. Click to add a Channel. Select ePlay from the list. And then you paste in your broadcast key. ![For step 3, cFew readers

• How do users access advanced search to find my content>

  How do users access advanced search to find my content Users can access Advanced Search on the top right corner of the homepage With the recently released StreamFew readers

• Can I stream from my phone/mobile device?

  Want to stream from your mobile device (iPad, iPhone, or Android device) on ePlay? Here's the guide to do that! | Before you get started, you'll want to make sure your device is compatible with the WebRTC technology we use for ePlay. Head over to https://test.webrtc.org/ to test! First: Make sure that you've logged in at my.eplay.com. Once you're logged in, you should be good to go. However, the Dashboard is a bit different while logged in on mobile at ePlay, so we want to make sure youFew readers

• Can I stream games with co-op voice chat on ePlay?

  In short: yes you can! As long as the other co-op users are not visible on ePlay (visible here means their faces 😉), you can stream without any worries of getting them verified for the platform. | If you're doing a co-op game or joint stream that involves multiple cams, we will need everyone who physically appears on stream to join the platform to get verified. ||| Want to do a co-op split-cam stream with you and your pals? Check out how to stream with another user here: [How do I stream asFew readers

• Lovense Tip feedback

  Tip Feedback will make your stream more interactive and entertaining for your viewers by adding custom GIFs to the screen when you receive a tip. If you want to learn how to set up Tip Feedback, please follow this step-by-step user guide. Open the Lovense App Gallery and click "Add" next to Tip Feedback. ![](https://storage.crisp.chat/users/helpdesk/website/7cd664b18050a000/9Few readers

• How do I know that a fan has unlocked my content?

  When one of your fans unlocks your content, there will be a notification in chat allowing you and your viewers to know that your post has been unlocked! | Letting all fans see the unlocked content will advertise it to others on the site! You'll be able to thank your fan and converse with them about it at the same time, creating instant interactivity in yourFew readers

• Can I schedule content to post to my ePlay channel feed?

  If you want to plan all of your content postings to your ePlay feed, we've got just the thing for you! WHAT CAN YOU SCHEDULE AHEAD OF TIME? Content posts. Announcements. Anything else that you'd like to put on your feed to alert your fans! | The best part is that scheduling posts allows you to map out your content according to your needs and your schedule! HOW TO SCHEDULE POSTS At my.ePlay.com, go to Content > New Post. From ePlay.com, click your avatar in the upper rigFew readers

• How do I deal with trolls and toxic users in chat?

  On ePlay, we want our streamers to have the tools to handle all types of users that come into their chats. Our number one goal is to empower you each and every day to moderate your chat as needed. Here's a quick rundown of some tips and tools you have at your disposal while working on ePlay. ||| HOW TO HANDLE TROLLS AND TOXIC USERS 1. Don't engage. If a user isn't getting the attention they're seeking when they're in your chat, they'll eventually realize that your stream is a dead end anFew readers

• How do I fix noise or echo in my stream?

  If you're having a problem with noise or echoing in your stream while you're live, you'll want to make sure that you aren't running two audio/microphone devices at the same time! | Webcams often have their own microphone that activates once you turn it on! In order to check if you have multiple microphones/audio devices running, check out the image below to expand audio sources: ![Expanding audio sources.](https://storage.crisp.chat/users/helpdesk/website/7cd664b18050a000/unhideaudiosourcFew readers

• What games can I stream on ePlay? Are there any restrictions?

  Want to start streaming your games on ePlay, but you aren't sure if your game is allowed on the platform? Well, the good news is this: we allow all games on ePlay! 🎮🎉 | The big key here is that the content in these games is fictional. It means we welcome anything! This includes: Games with fictional depictions of rape Games with excessive violence Any and all kinds of dating sims, hentai, or anything else that we might be overlooking! || If you're ever worried about your contentFew readers

• How do I add ePlay chat to my OBS Studio?

  Ever wanted to work entirely out of OBS during your streaming session? This is how to get that set up! SET UP INSTRUCTIONS Open up OBS studio. Go to the View menu. Select Docks. Select Custom BrFew readers

• What does the number next to a user's name mean? How can this level help me?

  All of the users on ePlay have the ability to earn levels by spending tokens on the site! The more a user buys and spends tokens on the site, the higher their level will get. Right now, we have 14 levels in total! | The higher a user's level is, the more likely they are to spend tokens! A high level means that they're one of our VIP users. ![](https://storage.crisp.chat/users/helpdesk/website/7cd664Few readers

• Stream Settings Overview

  We want to make sure that all of our streamers can make any adjustments to their stream and channel settings while they're live. As a result, we've placed your streaming tools tab right on the same window as your chat. We want to ensure that everything on ePlay is easily accessible at all times! Here you can update: Channel Settings Camera and Microphone settingsFew readers

• What can I do if my stream is lagging?

  Having problems keeping your stream looking good? Sometimes this can be your stream lagging, or your stream isn't streaming in high definition. Here are some tips for you! TIPS Plug directly into your internet modem! Can't do that because your streaming device lacks an ethernet port? You can get a USB adapter to do the trick for you. Make sure your internet speed is up to snuff! Run a Speedtest and make sure you're running at least 25MB. Make sure yourFew readers

• Do you have a recommended webcam or microphone?

  Thanks to Lovense, we have a link with a lot of great recommendations for you! | Lovense Best Cams and MicrophonesFew readers

• What does the badges next to the username mean?

  Noticed those badges next to some usernames on ePlay? Those badges declare the role of the user on the site. We have four roles right now: ADMIN: These are ePlay's support members. We can help you on the fly, and provide you with any assistance you need! MODERATOR: These are the moderators that you appoint to your chat! PLAYER SUPPORT: These are our streamer support users! We specifically have them positioned to help you on the fly, and report back when you have any additionaFew readers

• I can't type in the chat on my Streaming Dashboard. How do I fix that?

  If you're encountering a problem where you're unable to type in the chat on the Streaming Dashboard, there are two solutions that you can try! ENABLING JAVASCRIPT Follow This Link to Enable JavaScript CLEAR SITE DATA Load eplay.com. Right click and choose "Inspect." || On a PC, you can click CTRL+SHIFT+i or on a Mac you can click COMMAND+OPTION+i. Then click "Application" at the top of the Inspect console. || "ApplicaFew readers

• Can I stream on ePlay right from my browser?

  If you're not interested in using OBS to stream on ePlay, we've got your back! We've set it up so that you can easily stream from your preferred browser. STREAMING FROM YOUR BROWSER Click "Go Live" on the main page. Once you're brought to the streaming dash, you'll have the ability to click "I want to use my browser to stream." || You will need to grant your browser permission to access both your microphone and webcam! ![Click "Go Live."](https://storage.crisp.chat/users/helpdesk/Few readers

• Can I stream as a VTuber on ePlay?

  Yes, you can! Even if your face isn't visible on the platform, you still need to get verified due to the nature of our site. Otherwise, you can keep up your VTuber persona at all times. 😉🥰💖 || Not sure what a VTuber is? Check out Wikipedia's article on Virtual YouTubers!Few readers

• Do you have any hardware recommendations?

  Our hardware recommendations are in line with OBS’ hardware recommendations! | OBS Hardware RecommendationsFew readers

• How do I reply to users directly?

  Have an open-ended tip and you want to make sure a user knows you're replying to them? Want to make sure you and your moderators can reach out to a specific user? ePlay's mentions are here to make that easy and transparent. | All you have to do to get their attention is click @ and a few letters from their usernameFew readers

• How to flip your camera to a mirror-image of yourself.

  Streamers can now pick between their auto camera settings or “mirror” their image when live-streaming. Very useful for mobile streaming! 👀 Simply look for the arrows icon on your dashboard next to the Zoom “ 🔍” icon. **Quick Tip: ** If you flip your camera into a mirrored position, keep in mind that if you are wearing letters, they will be displayed backward. Many people have bFew readers

• What is your recommended streaming software?

  We recommend that our streamers use OBS in order to customize every aspect of their stream! OBS is a free, open-source software that helps streamers around the world. | You can download OBS for free! It's easy to get started—we promise! || How do I get started with OBS?Few readers

• How can I make a recording of my shows on ePlay?

  The best and most reliable way to make a recording of your show is to use OBS. HOW TO RECORD SHOWS All you need to do is click "Start Recording" alongside "Start Streaming." | Want to know more about how to setup OBS? Check out our article on it! How do I setup OBS? || We DO recommend only recoFew readers

• Can I do a test stream before I go live on ePlay?

  Yes, you can! If you're interested in seeing or testing your stream before it goes live, you can set your stream to "Test" under "Stream Type". HOW TO START A TEST STREAM First, click to go live. It will take your to your dashboard. Scroll down to "pickFew readers

• How do standard emotes work in ePlay channels?

  Standard emotes are available to all ePlay fans and streamers. These are the standard keyboard emotes that are available, and will allow you to spice up your chat! How to Access Click on the "smiley" emote on the chat tab. You can also type :sm to begin to access the emotes. A drop down emotes tab will be available. Your custom emotes will be under its own section, labeled as a star. || To access your emotes, just type a colon character, or " : " on the chat bar, andFew readers

• How do I interpret the list of active viewers for my stream?

  Curious about what the list of viewers means when you take a look at it? We've arranged it so you know more about your viewers at just a glance. HOW TO CHECK AND INTERPRET Click on the eye for the drop down. The viewers are split between logged in users (you'll see their username!) and anonymous viewers. The users are listed in order of their engagement on the site. Someone higher on the list is more likely to tip and engage with you! You will also get real-time updates of who is aFew readers

• Does everyone who appears on stream on ePlay need to be verified?

  In short: yes! They need to be verified and added to your My Performers list. If you're streaming at the same time, you'll need to be added to each other's lists. || For instructions on how to add someone to your My Performers list, check out our FAQ on how to stream with another performer! RULE OF THUMB Not sure if someone should be added to your list? Follow these guidelines: Will their face appear on screFew readers

• How can I make my videos easier to upload to my ePlay channel?

  Ready to start uploading videos to your ePlay feed, but you're worried about the size of the file? Here's your handy guide to get started on taking care of that problem! WHY SHOULD YOU ENCODE YOUR VIDEO? It helps compress the file for easier transmission online. It can help the size of the video, as well, making it easier to get it uploaded quickly. It compresses your file without affecting its quality. This is a win/win for both you and your viewers! HOW TO ENCODE YOUR VIDEFew readers

• How can one of my fans quickly tip me many times in a row?

  As a way of driving engagement to your ePlay chat, we offer a feature that allows your fans to tip you many times in a row. All you have to do is tell them to look for the pink rocketshiip to send many tips in a row. This is also a great way for you to notice your top tippers! Here's how it looks in action:Few readers

• Why is there only a preview of my tip menu in chat?

  In order to help with the flow of conversation and tracking with what's going on in your chat while it's live, we've implemented a feature where only a preview of your tip menu appears in your chat. Don't worry—your users will be able to see your tip menu at any time! All they have to do is click menu and it will expand for them. 😊😊 TIP MENU PREVIEW Here's how it looks before it's expanded! ![See? It takes up a lot less space!](https://storage.crisp.chat/users/helpdesk/website/7cd664b18Few readers

• How to set up Clip Recordings

  🤔What is Clip Recording: Clip Recording is an exciting feature developed by ePlay to empower content creators by allowing their fans to purchase highlights from live streams. This eagerly awaited feature is a game-changer, promising to enhance the overall experience for both content creators and their audiences. 🗒️ How does Clip Recording benefit creators and audiences? By enabling fans to relive and share their favorite moments, Clip Recording not only keeps them coming back for more bFew readers

• 📅Live Events

  With LIVE EVENTS, creators can now schedule upcoming streams, promote special broadcasts, and give fans an easy way to save events directly to their calendars—so no one ever misses a moment.It's all about building anticipation and deepening the connection between streamers and their communities. | Here’s how it works: Schedule your streams in advance tFew readers