Question 1

How do I connect my Lovense?

Accepted Answer

Here are the steps to use your Lovense device with ePlay. Lovense has great video tutorials you can follow as well > WATCH LOVENSE TUTORIALS

Here is a quick overview on how this process works: 1) Your pair your toy with your device (phone/computer) 2) You pair your device with ePlay via the Browser Extension 3) You pair Lovense levels with ePlay! 4) Turn on Lovense on ePlay!

| STEP 1 - PAIRING YOUR TOY There are 3 ways to pair your Toy:

with your Phone > Phone Sync Tutorial (you do not need the Lovense Browser)
with your Mac > Mac Sync Tutorial
with the USB dongle > USB Dongle Sync Tutorial

| STEP 2 - PAIRING YOUR DEVICE WITH EPLAY

Install Browser Extension > Chrome Extension
Login to your Lovense account from Browser Extension
Select Cam Site: ePlay

| STEP 3 - PAIRING YOUR LEVELS WITH EPLAY

Go to Lovense Browser Extension
Go to Settings
Set your Levels > Levels Tutorial

| STEP 4 - TURN ON LOVENSE From your Streaming Dashboard: https://www.eplay.com/dashboard

go to SETTNGS (cog ico)
go to LOVENSE tab
TURN ON LOVENSE

Question 2

What's the best earnings plan for me?

Accepted Answer

While signing up to be a streamer with ePlay, you have an option between two different payment plans with the site: our percentage plan and our flat plan.

PERCENTAGE PLAN

You earn 80% of all tokens that are spent on you, plus 10% on all referrals!

This percentage varies depending on how much the customer spent on the tokens package, but ultimately comes down to you earning more on each token you receive.
There’s a good chance that you’ll always be earning more under our percentage plan, as it works to apply to all different types of viewers and users on ePlay!
Streamers that are using this plan are usually earning at least 10% more than streamers under Flat Plan.

FLAT PLAN

You’ll earn .07 dollars (7 cents!) per token on our flat plan, plus $1 per referral

You’ll always be able to do the math to figure out what you’re getting paid that month!
You’ll be able to translate any of your tokens prices from another site straight over to ePlay, making it easier to assess how much you’d like to charge your viewers!

Question 3

How do I contact support?

Accepted Answer

We're always here to help you!

| We work hard everyday to make ePlay the most innovative platforms and we stand right next to you to help you succeed.

Reach out and ask as many questions as you want, we'll always be here to help you

Live Chat: it's on this page
E-mail: streamers@eplay.com
Skype: E-mail us first! :)
SMS: +1-619-473-7529
WhatsApp: +1-619-473-7529
Discord: https://discord.gg/eplay (make sure to download the app and make a username!)

||| Please keep in mind that Discord is a PUBLIC channel. If we feel your problem is too sensitive to deal with in an open channel, we may redirect you to a different avenue so that we can better assist you!

Question 4

How do I become a streamer?

Accepted Answer

Ready to join ePlay as one of our streamers? We’re glad that you’re interested in getting set up for us!

The easiest way to get started is through our Create Your Channel link. | This is our back end for ePlay! It's available to all users.
If you're having a hard time spotting that link, we have some other places to get signed up:

From our main page itself!

Click to create your channel. 😊

Click from my.eplay.com!

We'll get back to you within 48 hours!

What documents do you accept for streamer applications?

Question 5

How do I install the Lovense OBS Toolset?

Accepted Answer

Please note, you need to have OBS Studio (22.0.0 or later) software installed on your computer before installing OBS Toolset.

Download the Lovense OBS Toolset which corresponds to your operating system.

Windows (64-bit) Windows (32-bit) Mac

NOTE: Determine if you have a 32-bit or 64-bit operating system. On your keyboard, press and hold the “Windows” key and tap the “Pause” (or “Pause/Break”) key.

Check “System type:” to see if it says 32-bit or 64-bit Operating System.

Install the Lovense OBS Toolset after the download is complete.

Open OBS and add your “Lovense Video Feedback” into the sources.

Note: Ensure that the “Lovense Video Feedback” source is listed ABOVE all other sources. If it is not as the top, the video feedback will not display.

Ensure that OBS Studio is open. Go into the Lovense Extensi

Question 6

What is my streamer rank? How can I raise it?

Accepted Answer

When you head over to your dashboard at my.eplay.com, you're likely to notice your ranking. Not sure what we mean? Take a look below!

An example of a rank! It may be higher or lower, depending on how you're doing.

| While your rank isn't the only factor that determines your place on ePlay's front page, it helps us know who we need to feature!

WHAT DOES YOUR RANK MEAN?

This tracks your activity on ePlay for the past 30 days.
We look at all you do on ePlay: your stream quality, your level of engagement, the tokens you receive, new followers and more
80% is the starting point for all our streamers—and 5% is the best!
We want you to know how you're doing on the site, and this ranking will always be updated from day to day!

||| Wanna know more? Ask our support team! How do I contact support?

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