Question 1

How do I connect my Lovense?

Accepted Answer

Desktop Streaming

Here are the steps to use your Lovense device with ePlay. Lovense has great video tutorials you can follow as well > WATCH LOVENSE TUTORIALS

Here is a quick overview on how this process works: 1) You pair your toy with your device (phone or computer) 2) (extension only) You pair your device with ePlay via the Browser Extension 3) Set your Lovense Levels 4) Turn on Lovense on ePlay!

| STEP 1 - PAIRING YOUR TOY

With a phone or computer, Install Lovense Connect App
Turn on your toy(s)
Tap on [ Add Toy(s) ] from Lovense Connect If you use a USB dongle > USB Dongle Sync Tutorial

| STEP 2 - PAIRING YOUR DEVICE WITH EPLAY

Install Browser Extension > Chrome Extension
Login to your Lovense account from Browser Extension
Select Cam Site: ePlay

| STEP 3 - SET YOUR LOVENSE LEVELS

Go to Lovense Browser Extension
Go to Settings
Set your Levels > Levels Tutorial

| STEP 4 - TURN ON LOVENSE From your Streaming Dashboard: https://www.eplay.com/dashboard

go to SETTNGS (cog ico)
go to LOVENSE tab
TURN ON LOVENSE
You're good to go!

Your Lovense Toy is now ready to go and r

Question 2

How do I install the Lovense OBS Toolset?

Accepted Answer

Please note, you need to have OBS Studio (22.0.0 or later) software installed on your computer before installing OBS Toolset.

Download the Lovense OBS Toolset which corresponds to your operating system.

Windows (64-bit) Windows (32-bit) Mac

NOTE: Determine if you have a 32-bit or 64-bit operating system. On your keyboard, press and hold the “Windows” key and tap the “Pause” (or “Pause/Break”) key.

Check “System type:” to see if it says 32-bit or 64-bit Operating System.

Install the Lovense OBS Toolset after the download is complete.

Open OBS and add your “Lovense Video Feedback” into the sources.

Note: Ensure that the “Lovense Video Feedback” source is listed ABOVE all other sources. If it is not as the top, the video feedback will not display.

Ensure that OBS Studio is open. Go into the Lovense Extensi

Question 3

How do I contact support?

Accepted Answer

| Connect with other fellow streamers, creators, and the ePlay staff! We value transparency and thrive on working with amazing people like you, so we're always here to help and assist you. Join our Discord or chat today!

Live Chat: it's on this page
Discord: https://discord.gg/eplay (download the app and make a username!)
GitHub Community: https://github.com/dlxmedia/?view_as=public
E-mail: streamers@eplay.com
SMS: Text "SUPPORT" to +1-619-473-7529
WhatsApp: Text "SUPPORT" to +1-619-473-7529

||| Please keep in mind that Discord is a PUBLIC channel. If we feel your problem is too sensitive to deal with in an open channel, we may redirect you to a different avenue so that we can better assist you!

Question 4

Community Guidelines

Accepted Answer

The safety of our creators and users is our highest priority. We look to each of you to help us protect this unique and vibrant community. It’s important you understand our Community Guidelines, and the role they play in our shared responsibility to keep ePlay safe. Take the time to carefully understand our community guidelines.

No Sex Trafficking

This is our most important rule. ePlay is an online-only community. It is illegal and strictly prohibited for you to engage in, participate in, assist, support, or facilitate any act of prostitution, sex trafficking of children, or sex trafficking by force, fraud, or coercion.

||| Do NOT share any personal name, personal address, personal phone numbers, personal email, personal data of ANYONE. This includes any Live Chat, Private Messaging, Comments, Video or Image you post on ePlay.

No Real-Life Meeting

To comply with FOSTA and SESTA US regulations, it is prohibited for you to exchange any personal contact information with any user, or for you to take any action to arrange any type of real-life face-to-face meeting with a user.

Also, it is prohibited for you to do any transaction involving any other service or product, including but not limited to any other Internet-based service. Accounts found to be involved in any of these activities will be terminated and payments will be withheld.

||| This applies to ANY text, chat, content posted via your live channel, private messaging, comments, videos and photos.

No Hate S

Question 5

How do I become a streamer?

Accepted Answer

Ready to join ePlay as one of our streamers? We’re glad that you’re interested in getting set up for us!

The easiest way to get started is through our Create Your Channel link. | This is our back end for ePlay! It's available to all users.
If you're having a hard time spotting that link, we have some other places to get signed up:

From our main page itself!

Click to create your channel. 😊

Click from my.eplay.com!

We'll get back to you within 48 hours!

|| What you need to become a Streamer?

Question 6

How do I mute, ban, or block users from my stream?

Accepted Answer

If you're having a problem with a user in your chat, you have several options available to you to ensure that you're able to curate your chatting experience the way you'd like.

MODERATING OPTIONS

**Timeouts **(10 minutes, 30 minutes, 1 hour)—once the time is up, they will automatically be reinstated to the chat!
Ban Forever: This allows the user to continue to tip.
Block Forever: This blocks the user from being able to tip, view your stream, or anything else you do on ePlay!

HOW TO USE THESE MODERATING OPTIONS

Click on the icon next to the username.
You'll get a pop up. Click "MOD >" to bring up the options.
Choose the option you'd like to use at this time.

This is what it looks like to access the flyover for banning, muting, or blocking users!

If you'd like to manage the list of users who have been banned on your channel, check out our guide on how to manage timed out, banned, and blocked users.

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