KYC & KYB Verification Requirements

Complete identity or business verification before receiving payouts on ePlay.

All streamers and studios must complete a verification process before payouts are issued. Individual streamers go through KYC (Know Your Customer) verification. Studios and businesses go through KYB (Know Your Business) verification.

Verification helps ePlay prevent fraud, meet tax reporting obligations, and comply with payment processor and banking regulations — including DAC7 reporting requirements for EU-based creators.

Payouts cannot be issued until verification is complete. Incomplete or mismatched documentation may delay or block payments.

KYC requirements for individual streamers

Individual streamers must submit the following documents.

1. Government-issued photo ID

A clear image of a valid, unexpired government-issued ID. Accepted forms include:

Passport
Driver's license
National ID card

The ID must be fully readable — no blurry, cropped, or obstructed images.

2. Selfie verification

A photo of the streamer holding the same ID next to their face. Requirements:

Face must be clearly visible
ID details must be readable in the photo
Photos only — videos are not accepted

3. Proof of address

A document confirming the personal address on the account, dated within the last 90 days. Accepted documents:

Utility bill
Bank statement
Current lease agreement

The document must show the streamer's full name and address.

4. Social Security Number (US streamers only)

US-based streamers must provide their SSN for tax and payout verification.

5. EU Tax ID (EU streamers only)

Streamers based in the European Union must provide their Tax Identification Number (TIN) under DAC7 reporting rules.

Required tax forms

Location	Form required
United States	W-9
Outside the United States	W-8BEN

KYB requirements for studios and businesses

Studios and streamers operating as registered businesses must submit the following.

1. Government-issued photo ID

A valid, unexpired photo ID for the business owner or authorized representative.

2. Selfie verification

A photo of the business owner or authorized representative holding the same ID. The same requirements apply as for individual streamers — photos only, face and ID must be clearly visible.

3. Business address verification

A document confirming the business address on the account, dated within the last 90 days. Accepted documents:

Utility bill
Bank statement
Current lease agreement

The document must display the business name and address.

4. Business registration documentation

A government-issued document confirming the business exists and identifying ownership or authorization. Examples include:

IRS EIN issuance letter
Certificate of Existence
Certificate of Incorporation
Foreign equivalent business registration documents

5. EIN Number (US businesses only)

All US-based businesses must provide a valid Employer Identification Number.

6. EU Tax ID (EU businesses only)

EU-based businesses must provide a valid Tax Identification Number for compliance reporting.

Required tax forms

Location	Form required
United States	W-9
Outside the United States	W-8BEN-E

Payout name matching

The name on the payout account must match the name verified through KYC or KYB documentation. Mismatched names may result in delayed or rejected payouts.

Payments can only be issued to the verified individual or business name on file.

Additional compliance requirements

Some accounts may also be required to complete:

A KYC questionnaire provided by SCTR
Studio agreements or contracts
Additional compliance reviews based on account activity, location, or payout method

ePlay may request additional documentation at any time to maintain compliance and platform security.

Frequently Asked Questions

Why is verification required before payouts?

ePlay is required to confirm the identity of all payout recipients to comply with anti-fraud, anti-money laundering, tax reporting, and banking regulations.

What happens if I don't complete verification?

Payouts will be delayed or withheld until verification is complete. Submitting all required documents as early as possible helps avoid any interruption to payments.

Can I use a lease agreement for proof of address?

Yes, a current and valid lease agreement is accepted as proof of address for both individual and business verification.

What is DAC7 and does it apply to me?

DAC7 is an EU reporting regulation that requires platforms to report income earned by EU-based sellers and creators. If you are based in the EU, you must provide your Tax Identification Number as part of verification.

How is my information protected?

All submitted documents are used solely for verification, compliance, and payout processing. ePlay handles personal and business information in accordance with applicable data privacy laws and industry standards.

Updated on: 05/27/2026

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