How do you protect me from chargebacks by users?

At ePlay, we strive to minimize chargebacks through rigorous audits, detailed activity logs, and monitoring of IP addresses to substantiate that services were indeed rendered. Creators play a crucial role in this process by providing assistance and reporting any suspicious behavior during their streams.

In rare cases of fraud, we may need to deduct tokens, although such occurrences are exceedingly limited. Rest assured, ePlay has extensive protections in place against credit card, referral, and user fraud to safeguard our platform and community.

Updated on: 04/30/2024